GuildMaster Designation – April 2006

 

FOR IMMEDIATE RELEASE

 

Encore Construction Company Receives Guildmaster Designation

Dennisport, MA —April 19, 2006—GuildQuality Inc., a member-based organization that measures quality and customer satisfaction for the building and construction industry, announces that Encore Construction Company, Inc. qualifies as a Guildmaster. Only the most accomplished Guildmembers qualify as Guildmasters, a designation reserved for GuildQuality members that have demonstrated conscientious attention to customer service and obtained a customer recommendation rate of 90 percent or higher. GuildQuality Guildmasters represent an elite group of building professionals that exhibit proven expertise and a history of superior service and Encore Construction is honored to be among them.

“Encore’s Guildmaster status affirms that they are providing their customers with the best possible experience. Their customers wouldn’t hesitate to recommend them to a friend or family member,” said John Dyslin, GuildQuality chief executive officer. “The Guildmaster designation is a way of recognizing their dedication to customer service and quality.” “We are very excited about our Guildmaster status," said Dale Nikula, President of Encore Construction. “We’re honored to be included in this elite group and happy to have the verification that we really are satisfying our customers.”

Encore Construction stands out among GuildQuality’s existing membership, consisting of over 400 remodelers, custom home builders, multi-family contractors, traditional neighborhood developers, and semi-production builders in 30 states. Members are committed to delivering an exceptional customer experience and who value peer comparisons and benchmarking as measures of improvement.

About Encore Construction Company

Encore Construction Company is an award-winning design/build construction company serving residential clients of Massachusetts, primarily on Cape Cod and in Boston's Metro West region. The company's design/build approach combines design and construction services in a single entity that provides clients with single-source accountability, streamlined project delivery and maximum value. Headquartered in Dennisport MA, Encore has a 97% client recommendation rate that compares favorably to national figures stating an estimated 60% of customers "would recommend their builder to a friend or family member." For more information, visit www.encoreco.com.

For additional information contact Jean Butler at 508.760.6900